ChatGPT and Microsoft Copilot: An Overview
The integration of artificial intelligence in the company is a hotly debated topic. Many companies are wondering which AI tools they should use to work more efficiently while meeting the requirements of the AIC Act and the GDPR . In this article, we give you an overview of the possible uses of ChatGPT and Microsoft Copilot in the company and how a “legally compliant” use is possible.
ChatGPT - The all-rounder for communication and creativity
ChatGPT is a powerful tool that is great for communication and creative tasks. It can be used in a variety of fields, from customer support to content creation . The current version of ChatGPT is GPT-4 Turbo . This version offers improved performance and can process text, image and audio information in real time. OpenAI has also introduced a version called GPT-4o , which aims to enable even more natural human-computer interaction.
Here are some benefits of ChatGPT in a business context:
Customer service : Automated answers to frequently asked questions
Employee service : Automated answers to frequently asked questions
Content creation : Assistance with creating blog posts, social media posts and more
Internal communication in the company : improving internal communication through quick and precise answers
Microsoft Copilot - The assistant for productivity and efficiency in the company
Microsoft Copilot is an AI assistant from Microsoft that was specially developed for integration into Microsoft 365. It helps you to work more productively and to carry out your daily tasks more efficiently. The advantage of MS Copilot is that Copilot can be integrated into everyday products such as Microsoft Word , Excel , OneNote , Teams , etc. Of course, for a small fee. :)
Key features of Microsoft Copilot include:
Document management : Automated creation and editing of documents in the Office 365 environment
Data analysis : Support in analyzing large amounts of data in Excel (e.g. pivot tables)
Project management : optimization of project processes and task management
Adaptation and coaching for texts for emails or texts in Word and much more
Technologically, both solutions are based on the same basis, but clearly address different target groups.
AIC Act and GDPR - What you need to know!
The AIC Act sets out important legal frameworks that must be observed when creating or using AI tools . The AIC Act has already come into force and certain AI systems are prohibited (according to the law). In principle, a risk-based approach should be taken when using AI models , similar to the GDPR . The use or publication of your own AI models is not prohibited in principle, but you should consider which data is to be processed. In other words, what kind of data am I entering and what do I want to achieve.
When implementing ChatGPT and Microsoft Copilot in your company, you should consider the following points:
Data protection : Ensure that all personal data may be processed in accordance with the GDPR
Transparency : Inform your employees and customers about the use of AI tools
Accountability : Define clear responsibilities for managing and monitoring AI systems
On the subject of transparency: Transparency does not mean that I have to disclose the code of an LLM . In some cases, this is not even possible. In this case, transparency means that the end user can get an overview of what happens with the data that he enters into the tool.
Conclusion
Using AI tools like ChatGPT and Microsoft Copilot can bring significant benefits to your business. It can improve efficiency and boost creativity.
For a “legally compliant” use (as of today), we have created an overview that shows you how ChatGPT and Microsoft Copilot can be used in your company.
Our overview shows which account or package should be chosen for use in the company with ChatGPT and Microsoft Copilot .
If you would like to learn more about how you can use these AI tools in your company, please contact us. We will be happy to assist you.
Our overview for download.
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